Delivery Service

Delivery is deemed to take place when the goods are delivered to your nominated delivery address, whereupon the risk of loss, breakage and damage passes to you. Ownership of the goods does not pass to you until payment is received in full by Sticky Lettering.

The standard delivery charge applies to the UK mainland only. Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses.

Whilst every effort is made to deliver goods on the day specified Sticky Lettering cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. Sticky Lettering use a third party for delivery of goods and shall not be liable for any loss occasioned by delay in delivery.

All goods should be examined at the time of receipt. Any shortages, damage or issues must be reported to Sticky Lettering within 48 hours of receipt.

It is advisable that the customer should give a delivery address where there is likely to be someone in to sign for the good. Delivery address does not have to be the same as the credit/debit card registered address.

Cancellations & Returns

At Sticky Lettering we are committed to providing our customers with the highest quality products. We aim to include as much details as possible on the web site to ensure the customer is fully aware of the specification of the goods to determine that they are suitable for their needs.

If an item is faulty please contact us at info@stickylettering.co.uk and we will arrange an appropriate remedy.

Sticky Lettering do not offer a trial and return policy unless specifically agreed prior to delivery.

As all items are made bespoke to order goods can not be returned and cannot be cancelled once the order is in production.